United Airlines will no longer allow crewmembers to take the seats of passengers who have already boarded a plane.
The change in policy comes amid a firestorm of controversy that has enveloped the company following the now-infamous United Express flight from April 9. It was on that flight that United “bumped” four passengers from the sold-out aircraft to make room for crewmembers needed at the next destination to operate a different flight.
But passenger Dr. David Dao, who had already boarded, refused to give up his seat and was eventually dragged off the plane by Chicago airport security personnel. Cellphone video of the incident, which showed a bloodied Dao being dragged off the plane, has since gone viral and has led to a global public relations crisis for United.
Now, The Associated Press says an internal United Airlines e-mail from April 14 details a policy change. Those so-called “must-ride” bookings for crewmembers must be made at least 60 minutes prior to a flight’s departure. Prior to the change, must-ride crews could be booked onto a flight right up to departure.
The change in policy comes amid a firestorm of controversy that has enveloped the company following the now-infamous United Express flight from April 9. It was on that flight that United “bumped” four passengers from the sold-out aircraft to make room for crewmembers needed at the next destination to operate a different flight.
But passenger Dr. David Dao, who had already boarded, refused to give up his seat and was eventually dragged off the plane by Chicago airport security personnel. Cellphone video of the incident, which showed a bloodied Dao being dragged off the plane, has since gone viral and has led to a global public relations crisis for United.
Now, The Associated Press says an internal United Airlines e-mail from April 14 details a policy change. Those so-called “must-ride” bookings for crewmembers must be made at least 60 minutes prior to a flight’s departure. Prior to the change, must-ride crews could be booked onto a flight right up to departure.
0 Comment "United Airlines will no longer allow crewmembers to take the seats of passengers who have already boarded a plane"
একটি মন্তব্য পোস্ট করুন